Receive Emergency Notifications

“Our  job  is  to  protect  the  citizens  of  Trenton as  effectively  and  cost-effectively  as  possible.”  said  Steve  Voss,  Director  of  Police  and  Fire  for  the  City  of  Trenton.    "We’re really excited about this new capability.” The City  of  Trenton  plans  to  use  the  service  primarily  for  alerts  about  weather  and  environmental hazards, criminal activity and missing persons. 

Mass Notification Systems

Telephone-based  mass  notification  systems  are  used  by  thousands  of  public  safety  agencies across the US to warn citizens about local emergencies, hazards and other threats.  The City of Trenton has selected Hyper-Reach to help bring this same life-saving capability to our community.

About Hyper-Reach

Hyper-Reach is a state of the art  mass  emergency notification  system  designed  specifically  for  public  safety. The new emergency alert system will provide rapid notification of hazardous and urgent situations using a mix of telephone calls, text and email messages, and even TTY/TDD service for the hearing impaired.  The system can send notifications to our subscribers in seconds, and can simultaneously deliver them to an even broader audience via social media, as well as sending broadcast messages to most current mobile telephones (made since 2011) in an affected area by providing access to FEMA’s Wireless Emergency Alert (WEA) system.    

Hyper-Reach sends messages via automated telephone calls, text messaging (SMS), email, and social media, such as Twitter.  Other uses of Hyper-Reach include Amber alerts, toxic chemical warnings, and armed shooter alerts.    In  addition  to  911  centers,  Hyper-Reach  is  used  by  law  enforcement,  educational institutions, and corporations.  

How to Subscribe

Landline phones are automatically enrolled, but mobile phones and email addresses are only included when people enroll.  Residents and people who work in the City of Trenton are encouraged to  enroll  now  either by calling (734) 304-7572 ,  going  to  the  website,  or by downloading the Hyper-Reach Anywhere app on their smartphone.  Hyper-Reach Anywhere is a free smartphone app that allows individual citizens to manage and monitor the alerts they receive, both for their home and office addresses and for other addresses they care about, such as those of elderly relatives or friends.